Data protection

This is a registration and data protection statement in accordance with the EU General Data Protection Regulation (GDPR).

The online store Chiaro Hobbyhorses on the website www.chiarohobbyhorses.com, Business ID 3499777-7, located at Kukkamontie 10, 66470 Jukaja, FINLAND, processes personal data provided by the customer, which is required for the processing of orders and for deliveries, as well as the necessary communication.

Contact details of the registrar are:

Chiaro Hobbyhorses, Business ID: 3499777-7.

Email: khtchiaro@gmail.com, Tel.: +358 04 1646189.

Name of the register: Chiaro Hobbyhorses online store customer register.

General regulation

Personal data is all information that relates to an identified or identifiable person.

When you provide your personal data while shopping in the online store, we assume that you consent to the collection of your personal data.

Purpose of data processing

The registrar processes the Customer's personal data for the following purposes:

1. Fulfilling the online order created by the Customer: personal data is necessary to fulfill the online store order. The order cannot be placed without this information.

2. The registrar also processes personal data for billing and delivery purposes, as well as for the indirect transmission of necessary information between the contracting parties.

3. For accounting purposes, the name and order number are used as identification data.

Information collected

When you make a purchase from our online store, as part of the purchase process, we collect the following information: name, address, telephone number, and email address. In addition, your IP address is stored with the order.

The registrar only processes the customer's identification and contact information that is necessary to fulfill the purchase contract.

Source of personal data

Personal data is collected while placing an online order.

Duration of storing of personal data

The registrar stores personal data for as long as necessary to fulfill the obligations arising from the contractual relationship between the registrar and the Customer, and for three years after the termination of the contractual relationship. The registrar deletes all personal data after the period necessary to store the personal data ends.

Recipients and processors of personal data

Personal data is received and processed by the registrar.

Third parties that process personal data are subcontractors of the controller. The services of these subcontractors are necessary for the order to be acquired and fulfilled.

Webnode AG provides us with an online shopping platform on which the sale of products take place. The data collected from our customers is stored in Webnode's information system, databases, and the storage space of the online store platform. Your data is safe behind a firewall.

More information here: Webnode Privacy Policy.

Card payment methods offered by:
Stripe, Stripe Privacy policy.

Orders are delivered by:
PostNord, PostNord's Privacy Policy.
Posti, Posti Data protection.
Matkahuolto, Matkahuolto Privacy statements.
GLS, Privacy policy of General Logistics Systems Finland Oy.
UPS, UPS Privacy Notice.

Security of personal data

The registrar has taken technical precautions to secure electronic data storage facilities, such as ensuring access to the computer and register data using usernames and passwords, and using a firewall.

The personal data register is treated as confidential and is not accessible to anyone other than the registrar, who is bound by a confidentiality obligation. The registrar ensures that the data is not compromised, misused, disclosed, accessed, or revealed.

If you provide your credit card information in connection with a payment transaction, the data transfer is encrypted using a secure SSL connection.

Customer rights

In accordance with the Regulation (GDPR), the customer has the right to access personal data stored about them, to correct or delete personal data, or to withdraw their consent to the processing of personal data in writing and signed by email: khtchiaro@gmail.com.

Final regulations

1. By placing an online order on the Chiaro Hobbyhorses website, the customer confirms that they are aware of all the personal data protection conditions and fully accept them when placing an order:

2. The customer accepts these rules by checking the checkbox in the order form.

3. The controller may update these Rules at any time. A new, updated version will be published on this website.

These policies come into action on 28.12.2025.